IVR voice recordings

We support different Varieties of the English Language (US, UK, Australia, India, and Welsh), Spanish, Spanish Mexican, Portuguese, Brazilian Portuguese, French, Canadian French, German, Russian, Catalan, Bengali, Danish, Welsh, Turkish, Hindi, Italian, Japanese, Chinese, Cantonese, Vietnamese, Arabic, Dutch, Norwegian, Korean, Polish, Swedish, Bulgarian, Czech, Filipino, Hungarian, Finnish, Greek, Gujarati, Icelandic, Indonesian, Latvian, Malay, Mandarin Chinese, Romanian, Serbian, Slovak, South African, Thai, Ukrainian, Gujarati, Punjabi, Tamil, Telugu.

No, paid subscriptions don't have limit of the number of characters to convert.

Yes you can. We have male, female voices.

Yes, you can listen to text in your documents, messages, presentations, scans, web pages or notes using Woord.

Yes, you have up to 10000 characters per audio for any plan. If you need more, please contact us.

Yes, absolutely. If you want to cancel your plan, simply go to your account and cancel on the Billing page. Remember that you to cancel your current subscription you can't create more than 2 audios in the month where you are canceling. Also, you will lose the features that you had when you purchased the plan.

Prices are listed in USD. We accept all major debit and credit cards. Our payment system uses the latest security technology and is powered by Stripe, one of the world’s most reliable payment companies. If you have any trouble with paying by card, you can pay using PayPal.

You may request a refund for your current month if you request it within 2 hours of the transaction and only applies to the first payment we receive. We reserve the right to decline that request should you use our software within this time.

We don’t have any discounts currently.

Yes! But it has to be for a bigger bundle than what’s available.

You can message us through our chat popup, or email us using our contact info

Your billing cycle starts the day you purchase one of our Plans and ends the same day of the next month or next year (if you are paying annually). Instead, the limit of audios that you can make is renewed on the first day of each month. In other words, if you buy one of our plans on April 10th, your Audios credit will be activated that same day. The next payment will be made automatically on May 10th, however, on May 1st the Audio counter will be reset and it will start again.

You can manage all of this on your own from your dashboard!

Unfortunately, we don’t give refunds on renewals, you can check our terms and conditions Here

You will be required to downgrade your account back to the Free Plan.
Step 1: Navigate to the Subscription page, click "Downgrade" in the Free Plan section and confirm your downgrade.
Downgrades are not effective immediately, your premium subscription will remain active until the end of the current billing period.
Step 2: Once your billing period ends and your account downgrade has become effective, navigate back to the Subscription Page
and click "Upgrade" in your preferred subscription plan's section. You will now be asked to choose a new billing frequency.

Yes! It’s deleted automatically. The information is handled by Stripe or Paypal, we don’t store your credit or debit card data.

If you’re paying with a Credita /Debit card, you can find them by going onto link/billing → billing portal-> invoices.
If you’re using paypal you have to download the invoice from http://paypal.com/

Here are a few examples:
*We have the Break button, we'll use this one by first clicking where we want the break to be, and then clicking the break button.
A dropdown menu will open, where you can choose the length of the pause. It’ll look like this: We are speaking, and now we'll have a break
< break strength="weak" />here.
*Next to that one, we have the emphasis button, to use this one, simply write your text, highlight the text that we want to emphasize, and click the emphasis button.
It’ll look like this: We are going to emphasize < emphasis level="strong"> here .
If you’re still unsure, here’s a blog post explaining how to use our SSML Editor.

Yes, you can pay for a pro plan annually. The basic plan doesn't have an option to pay annually, it’s monthly.

First, you have to downgrade to a free plan to make sure we won’t charge you again. After that, you can delete your account from your dashboard.

Yes, you have 2 options
1) Modify the speed of the audio before creating (Advanced options -> Choose Voice Speed, 1 is the default). Speaking rate/speed, in the range [0.25, 4.0]. 1.0 is the normal native speed supported by the specific voice. 2.0 is twice as fast, and 0.5 is half as fast.
2) you can use our SSML editor https://www.getwoord.com/ssml-editor to add pauses or modify the speed using SSML tags. SSML API support is only available for enterprise customers (we could enable for you if necessary).