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We must ensure that outputs, (that is products, or services, or process outputs) that do not conform to product requirements is identified and controlled to prevent its unintended use or delivery. Corrective action, based on the nature of the nonconformity and its impact on the conformity of products and services, must be determined. If nonconforming product is detected after delivery or use, you must take appropriate remedial action, such as: • Segregation, • Disposition, • Correction. • Informing the customer, • Obtaining authorization for use as is, release, accept under concession. Corrected product or material must be subjected to all product inspection required by the process to verify and demonstrate conformity to requirements. Documented information of actions taken dealing with decisions regarding nonconforming process outputs, products and services is controlled and retained. Identify how you will control defective product. How will it be identified and segregated? • Can you rework or correct the product? • Do you scrap nonconforming product that cannot be reworked?