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Design and Development: The need for a new product, service or process is based on customer requests, market conditions, new product, service or process ideas, new equipment or other situation when the detailed requirements are not already established or not defined by the customer or by other interested parties. If you are a designer of products, services, processes, you must have a system for the control of design and development. Design projects detail the requirements for products and services so that they are adequate for subsequent production or service provision. For design, it is good to establish a process where the plan becomes the outline for the project. It will identify responsibilities, what the inputs are, what the timeline is, who needs to be involved in design review, guidelines for when to hold design review meetings, how the verification and validation will take place. • Verification is checking to see if the design output meets design input. • Validation is checking to see if the design performs what it was intended to.