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But the most important part…what’s in it for you? The standard includes requirements for communication both internally and externally. As an employee you will benefit from more consistent communication, which is the foundation of an effective QMS. You will be provided with clearly defined requirements and expectations related to the QMS. You will also receive training on these requirements, so you can be comfortable with your knowledge and prepared to actively participate in your QMS. You will understand your own roles and responsibilities. You will know how to address any problems that arise, and you will be able to assess the overall effectiveness of the QMS.