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Thank you for calling HBI DIGITAL SERVICES......... Press 1 for account inquiries........ Press 2 to make a new application or check one in progress......... Press 3 for a member of our support team regarding any issues with your account......... Press 4 to make a payment on your account or speak to one of our payments team........ To hear those options again press 9 Alternatively check out our FAQs page as a majority of issues can be resolved there. Or please hold for an advisor.